COVID-19 Info & book carefree
at the best alp appartements in Serfaus
The Austrian rules from 22nd of July 2021 allows to cross the boarder, use accommodation companies, restaurants and leisure facilities for the following persons (proof must be presented when entering the accommodation):
Face mask just in vital public area like supermarket, pharmacies, bank and post as well as in public bus, train, cables,..
PLUS one of these:
• Tested: negative PCR test (validity 3 days) OR negative antigen test from test street (for free and with online registration),
OR doctor here 20 m away or pharmacy (25 € and validity 2 days),
OR NEW: antigen tests for personal use with digital recording at www.tiroltestet.at (validity 1 day),
OR possibly 48 hours under the supervision of our house for free.
• Vaccinated: from the 22nd day after the 1st vaccination, not older than 3 monts.
OR from the second vaccination if the first one is not older than 9 months.
• Recovered: separation notice or evidence of antibodies must be presented (in the last 6 months).
--> no quarantine, because these are no risk countries, for example: Australia, Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Principality of Liechtenstein, Ireland, Island, Israel, Italy, Japan, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Schweden, Slovakia, Slovenia, Spain, Switzerland, Czech Republic, Hungary, USA, ...
no fee for cancellation reason Covid-19
Here you enjoy your well-earned holiday carefree as our dear guests. We guarantee that you can cancel your booked holidays for free anytime if your stay isn´t possible because of COVID-19.
GOOD TO KNOW: In case of an official closure of the Serfaus-Fiss-Ladis region/your booked accommodation or border closings during your booked holiday period, it is possible to withdraw from the accommodation contract without cancellation fees.
We recommend a travel insurance to you. For example "Europäische Reiseversicherung" which despite the pandemic status,
has an insurance cover for Covid-19 diseases since 29.05.2020. Details of this concession can be found HERE.
And HERE you can get this insurance directly and fast.
The Download of the General Terms and Conditions is HERE.
In case of any cancellation by the guest, in particular up to 90 days before the arrival date, cancellation fees and/or processing
fees of up to € 100,- / apartment may be charged to the guest.
Winter & Summer safety in the holiday village
Health and safety in the apartement hotel
Security food & beverage
phone: +43 650 8253845