COVID-19 Info & book carefree
news from 19th of April 2022
From April 16, 2022 until July 8, 2022:
- FFP2 mask obligation only in highly vulnerable areas (e.g. hospital), public transport and in customer areas of essential trade (e.g. grocery stores, pharmacies, drugstores, petrol stations,...).
- This means that FFP2 masks are no longer compulsory in cable cars (as well as the Serfaus subway), hotels, restaurants and leisure areas (ski area).
There is a recommendation to wear an FFP2 mask indoors. For self-protection, each person (guests and employees) is still free to wear a mask in closed rooms, in cable cars, etc. Keeping your distance is also a sensible measure and is still recommended. - Children between the ages of 6 and 13 may continue to wear a mouth and nose protector.
- Children up to the age of 6 do not have to wear a face mask.
- The validity of the third vaccination is extended to one year (365 days).
- 3G rule in night catering and at large events is lifted.
Here the current <<< News>>>
NEDERLANDS Van 16 april 2022 tot 8 juli 2022:
FFP2-maskerverplichting alleen in zeer kwetsbare gebieden (bijv. ziekenhuis), openbaar vervoer en in klantengebieden van essentiële handel (bijv. supermarkten, apotheken, drogisterijen, benzinestations, ...).
Dit betekent dat FFP2-maskers niet langer verplicht zijn in kabelbanen (evenals de Serfaus-metro), hotels, restaurants en recreatiegebieden (skigebied).
Er wordt aangeraden om binnenshuis een FFP2-masker te dragen. Voor zelfbescherming is het nog steeds elke persoon (gasten en medewerkers) vrij om een masker te dragen in gesloten ruimtes, in kabelbanen, enz. Afstand houden is ook een verstandige maatregel en wordt nog steeds aangeraden.
Kinderen tussen 6 en 13 jaar mogen een mond- en neusbeschermer blijven dragen.
Kinderen tot 6 jaar hoeven geen mondkapje te dragen.
- De geldigheid van de derde vaccinatie wordt verlengd tot een jaar (365 dagen).
- 3G-regel in nachtcatering en bij grote evenementen wordt opgeheven.
FRANCE Du 16 avril 2022 au 8 juillet 2022 :
- Obligation du masque FFP2 uniquement dans les zones très vulnérables (ex : hôpital), transports en commun et dans les zones de clientèle des commerces essentiels (ex : épiceries, pharmacies, parapharmacies, stations-service,...).
- Cela signifie que les masques FFP2 ne sont plus obligatoires dans les téléphériques (ainsi que le métro Serfaus), les hôtels, les restaurants
et les espaces de loisirs (domaine skiable). Il est recommandé de porter un masque FFP2 à l'intérieur. Pour se protéger, chaque personne
(invités et employés) est toujours libre de porter un masque dans les locaux fermés, dans les téléphériques, etc.
Garder vos distances est également une mesure sensée et est toujours recommandée. - Les enfants âgés de 6 à 13 ans peuvent continuer à porter un protecteur buccal et nasal.
- Les enfants jusqu'à l'âge de 6 ans ne doivent pas porter de masque facial.
- La validité de la troisième vaccination est étendue à un an (365 jours).
- La règle 3G dans la restauration de nuit et lors des grands événements est levée.
For information about quarantine - look at this <<< RKI list >>> Corona-Infoline: 0043 59 09 05–1111 Corona-Infopoint: wko.at/corona
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no fee for cancellation reason Covid-19
Here you enjoy your well-earned holiday carefree as our dear guests. We guarantee that you can cancel your booked holidays for free anytime if your stay isn´t possible because of COVID-19.
GOOD TO KNOW: In case of an official closure of the Serfaus-Fiss-Ladis region/your booked accommodation or border closings during your booked holiday period, it is possible to withdraw from the accommodation contract without cancellation fees.
of any cancellation by the guest, in particular up to 90 days before the arrival date, cancellation fees and/or processing
fees of up to € 100,- / apartment may be charged to the guest.
In case The Download of the General Terms and Conditions is HERE: https://www.wko.at/branchen/tourismus-freizeitwirtschaft/hotellerie/AGBH_englisch.pdf
TRAVEL INSURANCE:
We recommend a travel insurance to you. For example "Europäische Reiseversicherung" which despite the pandemic status,
has an insurance cover for Covid-19 diseases since 29.05.2020. Details of this concession can be found HERE.And HERE you can get this insurance directly and fast.
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Winter & Summer safety in the holiday village
- Here you will find all safety and protective measures up to date for our mountain region SERFAUS-FISS-LADIS: LINK >>> CURRENT cable car information
- summer cable car operating times and therefore also valid is the Super Sommer Card 12./19.06. to 10./17.10.2021 for all cables and busses in our 3 villages FOR FREE
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Health and safety in the apartement hotel
Security measures
- Distance lettering on bottom in critical areas
- Entrance regulation for critical frequency (e.g. key, display, coins, wristlets...)
- Well visible stand-up display with Covid19 rules in front of entrance
- Surgical mask for guests available
- Staff follows all security rules of the local authorities
- No commonly used writing utensils such as menus, journals, pens, paper...
- Disinfectant for hands in accommodation and common rooms
- Clinical thermometer for guests provided by accommodation
- First aid kit available
- Reduced number of participants
- Access to skilled physicians
- Mouth nose face mask for the guests for free
Distance rules
- Min. distance between tables and seatings or distance by separators
- Contactless checkIn/checkOut
- Distance rules are kept
- Separation or physical barriere between staff and guests in corresponding areas
- Non-cash payment possible
- Health and security measures
- Accommodation is disinfected between every guest stay
- Laundry is washed at highest temperature that is allowed by producer
- Bedlinen, towels and laundry are washed according to rules of local authorities
- Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
- Regular ventilation of commonly accessible areas
- Guests may ask for no room cleaning during their stay
- Disinfectant for hands (in all rooms and entrance)
- Disinfection of often touched items and surfaces
- Usage of cleansers that are effective against Corona Virus
- Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
- Disinfecting of rented equipment
- Checklists how to clean rooms - during stay and after departure
Contact tracing
- Storing of staff roster for four weeks
- Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
- Usage of health- or tracking apps is recommended "STOPP CORONA"-APP of “Rotes Kreuz”
Staff
- Employees wear surgical masks
- Sensitizing of employees to meet min. distance rules
- Employees are informed about prevention and hygiene measures and correct
- behaviour when Covid19 symptoms or infections appear
Security food & beverage
- Separators between buffet and guests
- Compliance of distance in all food areas
- Served breakfast / buffet
- Delivered food is packed in secure mode
- One-way gloves for guests at the buffet
- All plates and dishes, cutlery, glasses are disinfected
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contact us
phone: +43 650 8253845
mail: alpendiamant@aon.at
