House rules

Welcome in our Aparthotel Alpendiamant!

We hope you had a problem-free journey and your holiday can now really begin.
We wish you will find a lot of relaxation and joy here in Serfaus and in our house.


We would be happy to provide you with information about what is worth knowing in our house:

  •       Please only wear slippers in the holiday apartments.
  •       Please always take your key cards with you if you are on the road for a long time.
  •       We separate the garbage. Please stick to it for the sake of the environment. You have to dispose of the garbage yourself.
          Garbage cans are provided in    the garbage room (organic waste, residual waste, glass, plastic, cans, paper and cardboard)
  •       The vacuum cleaner in the hallway can be used at any time.
  •       Please do not go into the apartments with ski boots.
  •       Please leave the strollers in the basement.
  •       All apartments are newly furnished. Please avoid scratching the laminate floor and furniture.
  •       Important! Please always switch on the extractor hood when cooking!
  •       Quiet time from 10:00 p.m.
  •       Smoking is prohibited in the whole house (except on the balconies / terraces)



  •       If something breaks accidentally, we ask you to report this to us.
  •       Please leave the apartments clean and tidy.
  •       Check-out: 10:00 a.m.


      Arrival: from around 4 p.m.

          Departure: until around 10:00 a.m.

          Apartments all suitable for allergy sufferers!

          ATM: at banks in Serfaus and at the cable car


     Business: 11 apartments suitable for 2 to max. 10 people

          Bread roll service: a list and photos of the rolls are available at reception

          Order: special rolls - by 4:30 p.m. the day before

                              Rolls, oat flakes, Kornspitz, black bread - until 8 p.m. the day before

          Banks: Raiffeisenbank and Volksbank in Serfaus

          Breakfast: All guests have the option of using the breakfast buffet at an additional cost. Simply enter yourself in the list at reception the day before.

          Breakfast buffet from 8:00 a.m. to 10:00 a.m.   

          Bus stop: opposite our house


      Church service : The current order of worship is available on the Internet

                 the following link available for download:


          Child-friendly: Children's playroom is available to your children at all times.

          Climbing world and indoor game: Play In (opposite our house)

          Carriage rides: Darrehof Tel .: +43 5476/6226

          Cleaning: fresh towels every week on Tuesday - Thursday - Saturday or daily on request (for a fee)

                             The vacuum cleaner in the hallway can be used at any time.


D     Doctor & pharmacy: Dr. Adi Köhle Serfaus +43 5476/53000

                                         Dr. Josef Schalber Serfaus +43 5476 / 6576-33

                                        Dr. Robert Stefan Fiss +43 5476/60660

                                        Dr. Klaudia Stengg Fiss +43 5476 / 6090

         Dentist Ried: DDr. Judith Csobod: Tel .: +43 5472/21255

         Dentist Prutz: Dr. Karin Antretter: Tel .: +43 5472/2377


     Event calendar: TVB Serfaus

         Emergency calls:

                         Fire department: 122          Breakdown service: 120

                         Police: 133                            European emergency number: 112

                         Rescue: 144                          Mountain Rescue: 140

         Entertainment: see information board at the entrance to the house


     Final cleaning: on the day of departure

                                  intermediate cleaning is possible on request for a fee


G       Garage: free

          Grocery stores: M-Preis and Billa

          Gas stations: Eni gas station Prutz, OMV gas station Ried, gas station Lorenz Prutz


     House rules: please comply!

          Hospital Zams : Tel .: +43 5442/600

          Hiking bus (summer): free


      Information: We are happy to provide you with any information

                                you need during your vacation. The booklet

                                Serfaus from A-Z can also be found in our brochures at


          Internet connection: Wireless Lan - free of charge


K     Key cards: Please hand them in before departure! IMPORTANT!


L       Local tax: winter - 2.60 € / day (Children up to 15 years free)


M     “Murmlikrippe”: childcare in summer from 1 to 2 years

                                        in winter from 0 to 5 years - for a fee

                                        directly at the cable car valley station (Murmli-Club)

        "Murmli-Club": for children from 3 to 15 years - free in summer - directly at the cable car valley station.


N      News from the region, event calendar & top events:


P       Parking: covered parking by the house - free of charge

          Payment: desired one day before departure or on the day of departure

          Postage stamps: Postpartners community Serfaus: Postage stamps Greiter’s Ladele: stamps & postcards

          Pets: male cat BLACKY & female cat BLACKY jun., rabbits and fishes

          Payment options: cash, EC cards, Visa, Maestro, Master Card


      Riding: Darrehof: Tel .: +43 5476/6226


S       Ski room / boot room: Depot for your skis, snowboards and ski boots

                                                  with shoe heating

          Swimming pool: Outdoor pool (summer): Tel .: +43 5476 / 6202-340

          Super.Sommer.Card: free use of 7 mountain railways, hiking bus,

                                               6 guided hikes, child care Murmli Club ...

          Shower facilities: If you go skiing or hiking again on the day of your departure, you can use the shower in the wellness area, which you can use after prior                 consultation.

          Serfaus indoor swimming pool: Geigers Posthotel: Tel .: +43 5476/6261

                                                                   (daily from 10:00 a.m. to 8:00 p.m.)

                                                                   Hotel Amadeus Micheluzzi: Tel .: +43 5476/6101

                                                                   (daily from 7:00 a.m. to 7:00 p.m.)


T       Taxi: Airport taxi and bus transfer: Tel .: +43 664 121 70 50

                  Kammerlander Fiss: Tel .: +43 5476/6700


V      Village-U-Bahn: cable car - center - church - parking lot and back free of charge

         Vacation times: The current vacation calendar is available at the following link

                                                     ready for download:


W     Wellness area: from approx. 4 p.m. to approx. 9 p.m. (except Saturdays)

                                         Please register at the reception by 3:00 p.m.!

                                         Sauna, herbal sauna, steam bath, steam shower, infrared cabin, solarium, relaxation area, massage on request, ...

                                         Bathrobe rental for the entire stay € 5

                                         including slippers

          Washing & drying: laundry up to 10 kg Euro 10, -.

          Weekly program:


Y      Years of construction: 2007 & 2008 | Start month: 12/2008


We wish you a pleasant and relaxing stay in our house!

Your Wachter family




  1. Open safe
  2. Press the red button (reset button) - inside of the door
  3. Enter the desired combination (at least 3 digits, max. 8) and then press the "B" key


  1. Enter your personal code
  2. Close the safe with the twist grip


  1. Enter your personal code and press the "B" key
  2. open with the twist grip


Emergency opening through the reception!